In-Network or Out-of-Network?
Davis Vision, Alcoa's vision claims administrator, has an extensive network of providers who accept negotiated or discounted rates. You can choose an in- network or out-of-network provider. Here are some differences you need to know:
- If you use an in-network provider, your plan covers a larger portion of your expenses and you have no claim forms to file.
- If you use an out-of-network provider, you must pay the provider directly and then submit a claim to the vision care claims administrator. You will be reimbursed for covered vision services up to the out-of-network benefit limit. Click here for a claim form.
To find a provider, visit the Davis Vision website at www.davisvision.com.
How Can I Pay for Vision Services?
You are responsible for a deductible and expenses not covered by the plan. Ask your provider what you must pay at the time of service and what will be billed.
What Happens If I Hurt My Eye?
Generally, treatment for disease or injury to the eye is covered under your medical benefits coverage. Call your medical doctor or, in the case of a serious injury, go to your local hospital emergency room.
What Happens if I Need Vision Care When Traveling?
Call 1-800-433-9906. A Davis Vision customer service representative may be able to give you names of in-network providers in the area that you are visiting. As is true when you are at home, your best bet is to use an in-network provider if possible.